Order Update

If you need to change your order or shipping address, please reach out to us at help@motherhood.com as soon as possible. We cannot guarantee the change can be completed, but we will do our best to help. Please note, once the order has been uploaded into our warehouse system, we are unable to make changes.

Price Adjustment

Motherhood is happy to offer price adjustments on orders within 7 days of the order date. Please note, we are unable to offer price adjustments on items that are marked as final sale. We are unable to offer price adjustments if the item is no longer available on our site. Additional restrictions apply. 

Please note, we are unable to apply more than one discount code per order. The original discount code that is used will be honored, and we are unable to apply additional discounts once an order has been placed. 

Final Sale

Items marked final sale at checkout are not eligible for returns, exchanges or credit. Clearance is final sale. Underwear is final sale. Gift Cards are final sale. 

Gift With Purchase

All free gifts with purchase are subject to change due to availability. Motherhood is unable to reship free gifts with purchase.

US Shipping Methods & Processing Times 

Our warehouse processes and ships orders Monday through Friday. We ask for 2 business days to process shipments with our Free & Economy Shipping Options.

Motherhood Offers Free Economy Shipping for $79+* Orders. 

Please note: Orders shipped with our free & economy shipping option are shipped through UPS Smartpost.

Free Shipping 

• Delivers within 4 - 9 business days once shipped. 

Standard Shipping 

• Delivers within 4 - 9 business days once shipped. $8.99

Ground Shipping

• Delivers within 3 - 5 business days once shipped. $12.00

APO & FPO Shipping

Delivers within 3 - 10 business days once shipped. $30.00

Expedited Shipping 

• Delivers within 2 - 3 business days once shipped. $25 

Rush Shipping 

• Delivers within 1 - 2 business day once shipped. $40

Alaska, Hawaii and Territories Shipping 

• Delivers within 3 -10 business day once shipped. $30

Products Shipping from a dropship partner are not eligible for Premium or Express Shipping. 

*Please note, this promotion is valid on orders shipped within the 48 contiguous US only. This promotion is valid for Motherhood.com orders of $99 USD or more in the same order. Qualifying amount applies to merchandise shipped via economy shipping within the 48 Contiguous United States. Free Shipping promotion is unavailable to international locations outside of the US, US territories, AK, HI, PO boxes and APO/FPO addresses. Premium and Express ship methods are not included. Promotion excludes gift cards, applicable taxes and shipping & handling charges. The value of the offer is not redeemable for cash or equivalent. Not valid on prior purchases. Offer cannot be modified or combined with any other offer and is subject to change without notice. Excludes International orders.

Address & Ship Method Updates

Once an order has been imported to our warehouse system, we are unable to update the ship method or shipping address. If you need to change your order or shipping address, please reach out to us at help@motherhood.com as soon as possible. We cannot guarantee the change can be completed, but we will do our best to help.

How Can I Track My Order?

Simply visit the My Account page to view all of your current and past orders. You will find your tracking number and be able to check the status of your order.

Can I Ship My Order to a Hotel?

We will ship orders to valid addresses, including hotels. Please confirm that the hotel will accept delivery and can forward to you. If the order is received after your departure you will need to pay for forwarding postage. We cannot make changes to delivery addresses after the order has shipped.

Marketplace Product 

Marketplace dropship items ship directly from the vendor and may result in multiple, separate packages.

Pre-Order Items

All items noted as “Pre Order” will ship on the expected ship date noted on the product page. We will send through a separate shipping confirmation once this has shipped. You will not be charged for separate shipments.

Shipping to Puerto Rico, US Virgin Islands, Alaska, Guam, Hawaii, APO and FPO addresses

Please note, we are currently working to offer a faster delivery timeframe for delivery to Alaska, Hawaii, Puerto Rico + U.S. Territories. We understand that the current timeline provided is not ideal, and please know we are working to have this updated as soon as possible!

We offer economy shipping to Puerto Rico, US Virgin Islands, Alaska, Guam, Hawaii, APO and FPO addresses. Delivery to Puerto Rico, US Virgin Islands, Alaska, Guam and Hawaii typically occurs within 15 days. Shipping to APO and FPO addresses typically occurs within 30 days. 

Please click here to start a return for orders placed directly on our site & shipping within the U.S.

• We are only able to process returns that have been included in your return request. If you have multiple requests recorded, we require each authorized return to be sent with its specific shipping label to allow for our system to process the return. 
• We charge a $10 return shipping fee on express returns for a refund, and $15 on mailback returns for a refund. 
• Once you initiate a return, please send the return back to us within 7 days of the return initiation. Your return is subject to cancellation if it is shipped outside of this window. 
• Final sale merchandise is not eligible for return.
• Items purchased from Motherhood.com can only be returned via our online Returns Center. 
• Please email help@motherhood.com for assistance returning an item shipped from a dropship partner. Please ensure that any dropship items are sent back to the dropship partner that shipped the item. 
• Motherhood Maternity merchandise purchased online from Macys.com, Amazon.com or any other website must be returned through those retailers. 

Please note: We are experiencing slight delays in the processing of returns due to longer than normal return transit and return processing delays. We are working to process all returns as quickly as possible, but your patience is greatly appreciated.

Return Rules

In order to be eligible for a return, products must be returned in unused, unwashed, and unworn condition with original tags and packaging included. Swimwear will only be accepted if the swimsuit is tried on over underwear and returned in its clean original condition with all tags attached. 

Items marked as FINAL SALE on the product page, at checkout or in your order confirmation are not eligible for return. Underwear is FINAL SALE.

We are unable to process exchanges. We suggest returning and placing a new order on our site for the updated size. Please call us at 877-817-8427 for assistance placing a new order. 

Approved returns must be dropped off at your chosen shipping location within 1 week of initiating the return. Returns dropped off after this 1 week window are subject to cancellation.

Refunds For Returns

All refunds for returns will be issued back to the original form of payment used to place the order. 

If you used a gift card to place the order, the refund will be issued back to the original gift card.

US Returns 

Motherhood offers returns within 30 days of the order ship date. You may return items for a full refund to the original form of payment, excluding outbound shipping and return processing charges. 

Once your item(s) are received and processed by our warehouse, you'll typically get your refund within 3-10 business days. 

Please visitreturnportal.motherhood.comto initiate a return. 

Return Methods 

• Express Returns:
  Motherhood offers Express Returns to provide you with an easy and paperless return experience. Simply initiate a return on our returns site and select “Express Return” when prompted to “Choose A Return Method”. Select the desired Staples drop off location. Once your return is confirmed, we will email you a QR code. Simply visit the Staples location selected within 7 days of the return initiation, and bring the item(s) that you included in your return request. You do not need to bring a box or label to the Staples location. Your refund will be issued as soon as the return is received at the local Staples location. Please note, we charge a $10 return fee on Express Returns for a refund.

• Mailback Returns:
  Motherhood offers mailback returns through FedEx so that you can ship your return back to us. Simply initiate a return on our returns site and select “Mail back via FedEx” when prompted to “Choose A Return Method”. Our system will provide you with a return label that you can use to get the return back to us within 7 days of the return initiation. Please use the original packaging to ship your return back to us, and include a copy of the packing slip provided with your return label. Your refund will be issued once the return is received and processed at our warehouse. Please note, we charge a $15 return fee on Mailback Returns for a refund.

Gift Returns

Please click here to initiate a gift return. You will receive a refund in the form of a gift card once your return is received and processed at our warehouse. The gift giver will not be notified of the return request.

Exchanges 

We are unable to process exchanges. We suggest returning and placing a new order on our site for the updated size. Please call us at 877-817-8427 for assistance placing a new order. 

International Returns 

Motherhood offers returns on products shipped internationally within 30 calendar days from when your order is delivered. Please email help@motherhood.com and we will send through return instructions and our return shipping address.

Please note, the cost of the return label, duties and taxes associated with the return shipment must be billed to the sender. Motherhood is not responsible for the cost of shipping, duties and taxes associated with the return shipment. Return shipping fees will apply. International orders are not eligible for free returns. 

Dropship Returns

Please email help@motherhood.com to initiate a return for an item that was shipped from a dropship partner. Please note, we do charge a return shipping fee per return request. Dropship items must be returned to the original place of purchase, and we are unable to offer a refund for returns that are not sent back to the dropship partner. 

What If I Received A Damaged Item?

In the event that you received a damaged or incorrect item, please email our customer care team within 30 days of the purchase date at help@motherhood.com for assistance. 

Motherhood Maternity merchandise purchased online from Macys.com, Amazon.com or any other website must be returned through those retailers. Exchanges are not available.

Amazon

Returns on orders placed through Amazon.com are directly billed through Amazon. Payment information for these purchases is not provided to our company. Amazon returns are processed through our system as standard returns. Once a return has been processed, the refund is credited directly through Amazon.com to the original form of payment used to place the order within 24-48 hours of processing at our facility.

We cannot process exchanges for Amazon orders. If you wish to return an item purchased on Amazon.com, you must return your item via mail with a filled-out return form. A new order must be placed for your new items.

Gift exchanges are not available for orders placed on Amazon.com. All orders that are returned are automatically refunded by Amazon.com to the original payment method.

Motherhood offers international shipping to over 200 countries around the world. 

International orders are shipped through Global-e International checkout. Our website should automatically select the country that you are located in. If it does not, simply update the location on a desktop browser by choosing the country flag in the top right corner of your screen, or on your mobile device at the bottom of the navigation menu.

Once you enter the check-out process, Global-e will calculate and display the order total in your preferred currency, including all shipping costs. This total may also include any applicable duties and taxes imposed by Customs and revenue authorities in the destination country.

Our warehouse processes and ships orders Monday through Friday. We do ask for up to 2 business days to process orders. 

International Shipping Methods: 

Global-e

Delivers within 30 business days once shipped. Cost calculated at checkout. 

Our international shipping partners are experiencing delays due to an increase in orders in the parcel network. We appreciate your patience as we work to get your order to you as quickly as possible! 

Please note, international orders are not eligible for free shipping. 

Address & Ship Method Updates

Once an order has been imported to our warehouse system, we are unable to update the ship method or shipping address. If you need to change your order or shipping address, please reach out to us at help@motherhood.com as soon as possible. We cannot guarantee the change can be completed, but we will do our best to help.

Once an order has shipped, we are unable to update the ship method or shipping address. 

Pre-Order Items

All items noted as “Pre Order” will ship on the expected ship date noted on the product page. We will send through a separate shipping confirmation once this has shipped. You will not be charged for separate shipments.

Duties & Taxes 

Global-e will calculate the duties and taxes associated with your order and these costs will be included in the order total. You should not be asked to provide payment for duties and taxes upon delivery. 

International orders may be subject to delays due to customs clearance procedures in the destination country. Unfortunately, we are unable to mark merchandise as “gift” or “no commercial value”. 

Once Motherhood has delivered the merchandise to the carrier, the purchaser assumes the risk of loss and title for the merchandise. Motherhood will not be responsible for the loss or damage of an item(s).

If the payment for duties and taxes is refused upon delivery, the order will be returned to sender. Please email our customer service team at help@motherhood.com if your order is returned to sender. 

Please note, Marketplace products can not be shipped internationally. 

We’ve kept sizing simple. Your maternity & post-pregnancy size will (generally) be the same as your pre-pregnancy size. To make sure you’re finding your perfect fit, use the measuring guide & size charts below.  

If you need guidance on the size & fit of a product you’re eyeing, email us at help@motherhood.com for advice.

Measuring Guides  

Please click here for our Bra Measurement Guide

Please click here for our Denim Measurement Guide

Sizing Charts 

Please click here for our Apparel, Bra, Denim & Swim Sizing Charts

Will You Be Getting More If You’re Out Of My Size?

Add yourself to the waitlist and be the first to know when your size is back in stock! Simply choose the color and size that you are interested in, enter your email address, and click “notify me”. 

Stock in our styles changes everyday, so be sure to check back for availability.

Motherhood offersE-Gift Cards that can be purchased directly on our site. Simply select the amount that you would like to purchase and add the gift card to your cart. The E-Gift Card will be emailed to the email address entered at checkout.   

How Do I Gift A Gift Card? 

If you would like to gift the gift card, we suggest either forwarding the email that contains the gift card to the recipient, or printing the gift card and gifting it this way. If you would like the gift card to be sent directly to the recipient, please enter their email address at checkout!

Can I Return My Gift Card? 

All gift cards are final sale and are not eligible for return. 

How Do I Redeem My Gift Card? 

Enter the gift card code under the Gift Card Or Discount Code section at checkout. 

How Can I Check My Balance?

Please email our customer service team at help@motherhood.comto confirm your gift card balance. 

Do gift cards expire? 

Gift cards do not expire. 

Payment Methods

Motherhood accepts payment with Visa, MasterCard, American Express, Discover, PayPal, Shop Pay, Apple Pay, Amazon Pay and Afterpay.

In order for us to accept payment, your billing and credit card addresses must match.

Immediately upon purchase, a pre authorization will be placed on your card for your order amount. Your card will not actually be charged until your order ships.

Please note, you can not combine more than one credit card to pay for an order. 

Shop Pay Installments

When checking out with Shop Pay, you now have the option to pay now or later. Paying in installments on Shop Pay allows you to split your purchase amount into four equal, biweekly installment payments with 0% APR, or monthly installments with no hidden or late fees*.

Which payment methods are accepted if I use the option to pay in installments on Shop Pay?

• For non-interest bearing orders, debit and credit cards are accepted through Shop Pay. For interest bearing orders, you can only pay using a debit card.

Can I use Shop Pay Installments if I'm an international customer?

• Shop Pay Installments is only available to customers with a United States billing address and phone number. Customers with international billing addresses and phone numbers can't use Shop Pay Installments.

Is there a limit to how much I can spend on a single Shop Pay Installments order?

• Yes, 17,500 USD is the order value limit that applies to purchases using Shop Pay Installments, including discounts, shipping, and taxes.

Can I buy gift cards with Shop Pay Installments?

• You can't purchase gift cards using Shop Pay Installments. If you want to purchase gift cards along with Shop Pay Installments eligible products, then you need to place two separate orders.

Are there late fees?

• No, there are no late fees if you miss a scheduled payment.

What if I miss an installment payment?

• There are no late fees for customers who miss a scheduled payment. However, partial payments or late payments might impact your credit score, or your eligibility to use Shop Pay Installments in the future. If you have questions about a missed installment payment, then you can contact Affirm support for assistance.

What if I make a return on a purchase made through installments with Shop Pay?

• After your refund is processed, the refund amount will appear on your payment schedule within 3-10 business days, and your balance will be updated.
• If your refund is less than your total purchase balance, then it might not lower your next payment. Instead, you can expect fewer payments, a smaller final payment, or both.
• If your refund is more than your purchase balance, then the difference is returned to your original payment method within 3-10 business days.
• If your order is made with monthly payments, then the paid interest isn't refunded. Interest is the cost of borrowing, and isn't refundable.

Have more questions?

• For questions about installment payments visit Shop Pay.

*Rates from 0% APR 10-36% APR. Payment options through Shop Pay Installments are subject to an eligibility check and are provided by these lending partners: affirm.com/lenders. Options depend on your purchase amount, and a down payment may be required. State notices to consumers affirm.com/licenses.

Afterpay Purchases

When it’s time to pay for your favorite styles, choose Afterpay as your form of payment at checkout. A debit or credit card is required.

Pay Every Two Weeks 

• With Afterpay, you’ll make your first of four payments at the time of purchase. Every two weeks, the remaining three payments will be automatically deducted from your chosen credit or debit card.

Four Payments, Zero Interest 

• Enjoy no additional interest or fees when you pay on time.

Availability:

• Afterpay is available online in the US, for now.

AfterPay Disclaimer 

• You must be over 18, a resident of the U.S., and meet additional eligibility criteria to qualify. Late fees may apply. Estimated payment amounts shown on product pages exclude taxes and shipping charges, which are added at checkout. Click here for complete terms. Loans to California residents made or arranged pursuant to a California Finance Lenders Law license.

Are Motherhood Products Covered By Insurance? 

Some of our products are eligible for reimbursement under your FSA (Flexible Spending Account) or HSA (Health Savings Account). Find the full collection of products here.

Check with your plan administrator to make sure your policy or plan covers these products, and search your provider’s website for how to file a claim.

Please note our online store does not accept FSA/HSA debit cards.

What Motherhood Breastfeeding Items are Eligible? 

Our Hands Free Pumping Seamless Nursing Bra, Maternity Belt, the Plus Size Maternity Belt, and several Frida Mom items. Shop all the eligible items here.

Check with your plan administrator prior to purchasing with any questions or concerns.

Motherhood Customer Care 

Email / help@motherhood.com

Phone / 877-817-8427 

Contact Us Here

Our Hours are Monday through Friday, 9:00 AM to 8:00 PM EST, and Saturday 10:00am to 7:00pm EST, except when closed in observance of the following holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day.

Emails are responded to within 24-48 hours. Please include your name, phone number and order number in the email message to avoid delays in response.