INTERNATIONAL ORDERS

When you place an international order, your transaction will be with BORDERFREE, but we are happy to assist with all your customer service needs.

What is BORDERFREE?

BORDERFREE is a groundbreaking global e-commerce solution that allows us to present our international shoppers with product prices in their local currency, aggressive international shipping costs and the lowest possible guaranteed order total. We believe the BORDERFREE solution allows us to deliver the best possible shopping experience to our international customers so they can buy from us with confidence.

How to Order

Simply click on the flag to the top right corner of the page to select your country. If you don’t see your country listed in the drop down box Destination Maternity does not currently ship to that destination. By choosing a country, you agree to our terms of use and privacy policy, including the transfer of your personal information to the United States, a jurisdiction that may not provide an equivalent level of data protection to the laws in your home country.

When you check out, your financial transaction and shipment will be processed by BORDERFREE. Your order total in your local currency, will include shipping costs and any applicable duties and taxes. The order total presented will be the exact amount that you will be billed by BORDERFREE. There will never be any additional costs billed upon delivery or due as COD charges.

All sizing is in U.S. sizes. Click here to see our size charts in English. Still need help? Email us at ci@destinationmaternity.com

For most countries, you can choose to pay duties and taxes at time of Checkout or you can select the option to pay duties and taxes upon delivery. When indicated in Checkout, some countries offer only the option to pay duties and taxes upon delivery.

Checking your Order Status

After your order is placed, you will receive an email from BORDERFREE. To check the status of your international order, please visit www.borderfree.com/#/track

Exchange Rates

BORDERFREE allows us to show all our prices in your currency and displays your final total during Checkout.

Duties & Taxes

All duties and taxes will be calculated at BORDERFREE checkout.

Duty (or customs tariffs) is set by the destination country customs authorities and is determined based on a combination of the country of origin or manufacturing of the goods being purchased and the classification of that merchandise in accordance with a harmonized system adopted and used by the countries that our e-commerce partner, BORDERFREE, supports.

Value Added Tax (VAT) rates are set by the destination country. You will be able to view the guaranteed total amount of applicable duty and taxes/VAT for your order at checkout.

Merchandise Exceptions

Gift Cards cannot be sold or redeemed internationally at this time. Accessories including beauty items may have international shipping restrictions. International customers will be notified to remove restricted items during Checkout.

Payment Methods

We currently accept:

  • Visa
  • MasterCard
  • American Express

Orders are subject to verification and acceptance before shipping. Credit cards will be charged when the items have shipped.

Your credit card will be billed by our e-commerce partner, BORDERFREE at the time your parcel leaves the United States. Your credit card statement will read with BORDERFREE, denoting the BORDERFREE network.

Shipping Options & Charges

If you don't see your country listed, Destination Maternity doesn't currently ship to that destination.

When you check out, your financial transaction and shipment will be processed by BORDERFREE. You'll see a guaranteed order total, including all shipping costs and any applicable duties and taxes.

For most countries, you can choose to pay duties and taxes at time of Checkout or you can select the option to pay duties and taxes upon delivery. When indicated in Checkout, some countries offer only the option to pay duties and taxes upon delivery.

For questions in English please email Customer Service at ci@destinationmaternity.com

Shipping Timeline

Once your transaction is complete, Destination Maternity will ship your item to the BORDERFREE shipping hub in the United States. BORDERFREE then ships your order to its final international destination.

Most in-stock items will arrive 5-13 business days after receipt of your order. You'll see a shipping range specific to your destination in Checkout.

Holiday Order By Dates found here.

Please note that shipping windows are estimates and delivery dates cannot be guaranteed.

Returns & Exchanges

Orders placed at www.destinationmaternity.com or by phone cannot be returned. Final sale items cannot be returned or exchanged.

Promotions & Policies

International orders are not eligible for:

  • Free Shipping
  • Returns
  • Merchandise Exchanges
  • Gifts with Purchase
  • Gift Services

Customer Service

By Email: ci@destinationmaternity.com

By Phone:
Call our Customer Service Department at 1-800-466-6223. Our hours are Monday to Friday 8:00am to 10:00pm EST and Saturdays 9:00am to 8:00pm EST. They will be happy to assist you.